Our Services

Medical incidents in flight can be among the most challenging to confront any crew and rapid, well considered decisions may need to be made. Any delay may hazard the health of the passenger or crew member, especially if you are flying away from your eventual choice of diversion. In this situation, using your existing communications system, you will have direct contact with senior and experienced medical physicians who daily care for passengers and crew who fall ill or are injured mid flight. They are here to support you in this decision making and help care for the patient.

• Direct to Doctor medical advice to the aircraft in flight or on the ground – available for the crew and passengers without restriction.
• Fitness to travel: medical advice is available should there be concern that a passenger or crew member may be at risk in flight due to illness or injury.
• Medical training courses: the provision of intermediate care training together with training, qualification and support of in-house instructors.
• The supply of medical kits, doctor’s bags and first aid boxes.
• Advice on travelers with specific medical needs.
• Medical planning for extensive or challenging passages with knowledge on vaccination policies and infectious diseases worldwide.